ONLY FILL OUT A SURVEY IF YOU ARE PURCHASING A GIRLY BOX~
Once you've decided to purchase a GIRLY BOX for yourself or a loved one, be sure to submit a GIRLY BOX SURVEY (conveniently located in the right hand corner of our website). Your survey will then be saved with your order for each box you purchase. Be sure to include as much information about yourself as you can! If your favorite color is pink, what shade of pink?! Luxe Dolls know that there is no such thing as ONE SHADE of PINK and an entire mood can change depending on the color! :)
BE SPECIFIC ABOUT GIFT BOXES
If your box is a gift, please include information about the person for whom the gift is intended in the survey ONLY. If you have any questions, do not hesitate to send an email to us: firstname.lastname@example.org 💗
About Our Customer Service Policy...
Have questions about sizing, order status, or want to learn more about the brand? Reach out to us! All Order status questions must be submitted via email. We try to keep our responses as organized & professional as possible --Please be considerate of our system and utilize the email platform as the best and most efficient way to reach us!
In your email please include the following to speed up your inquiry:
💗 Your name, first & last
💗 Your order number
💗 Your question
All emails will receive a detailed response from Kimmy or a staff member from our team within business hours only. Our customer's satisfaction is important to us!
About Our Return Policy...
- All girly box orders are final sale
- Keep in mind that your purchase includes not only the product itself, but the personal shopping service
- We pride ourselves on the quality of the item(s), not on how many items you will receive in your box
- Your box's value will always exceed what you paid for it
- For an idea of what you might receive, please see examples of boxes that were customized for luxe dolls who've made a purchase
- Discount codes cannot be used with GIRLY BOX purchases
- Surveys will not be received via Instagram or any other social media platform. All surveys must be filled out thoroughly and submitted via email
About Our Shipping During THE GLOBAL PANDEMIC...
Let's keep the world's health in our thoughts and prayers-- together we can make a difference in our generation!
About Our Flexible Payment Options...